Frequently Asked Questions

  • Ripple ROI is an advanced lead generation tool that helps businesses qualify prospects by demonstrating measurable return on investment (ROI) in real-time.

  • After signing up for Ripple-ROI by subscribing to the software, you will receive an email from the Verge team with your user ID and a temporary password. On entering the site for the first time, you will be prompted to update your password. Once this process has been completed, you can begin to enter products, parts, support options and revenue/savings items into the database so that users can easily select the configuration they need to calculate the ROI. The process is simple and outlined in the tutorial videos on the support page.

  • The platform guides potential customers through a series of inputs related to their business environment, then instantly calculates and presents the value your solution can deliver. During this process, the results of the calculation and the contact details of the visitor are sent to the platform host as a qualified sales lead.

  • Ripple ROI is industry-agnostic and works well in sectors like healthcare, SaaS, logistics, energy, and professional services—anywhere where ROI is part of the sales conversation.

  • It turns web site visits into qualified leads by providing interactive, value-driven experiences. Prospects can clearly see what they gain by working with you, making them more likely to convert and providing their contact details to the host.

  • Yes. Through the use of a custom Widget, Ripple ROI can be embedded directly into your website, product pages, or digital campaigns to capture and qualify inbound leads.

  • It captures key decision-making metrics from prospects—like current costs, workflows, or inefficiencies—along with their contact details for seamless follow-up.

  • Completely. You can tailor the inputs, calculations, branding, messaging, and ROI outputs to match your solution and sales strategy.

  • It delivers detailed engagement insights, including visitor behaviour, conversion rates, and high-intent lead profiles, helping your sales team prioritise follow-ups.

  • Yes. The platform follows best practices in data privacy and security to ensure user information is handled responsibly.

Our Support Services

Training Videos

Click on the button to view a range of instructional videos on topics from ‘how to setup up my organisation’ in Ripple-ROI through to getting the best results from the platform and generating more leads.

Marketing Assets

We have a wide range of marketing assets to help you promote the ROI Calculator and to drive traffic to the platform. More visits to the calculator = more qualified sales leads for your team.

Widget Instructions

In this area, you will find detailed instructions on how to install the widgets on your web site. We have general instructions along with details guides for Squarespace, WordPress and Shopify sites